FAQs

/FAQs
FAQs 2017-04-01T06:26:23+00:00

GUIDED TOURS IN GRANADA

Fortunately for ALL OF YOU, GRANADA has a unique route map where you can spend days without PASSING BY THE SAME PLACE TWICE.

WE HAVE ONE OF THE BEST PLACES FOR CLIMBING ON A BIKE, Veleta, A SUMMIT WHICH, Unlike other SUMMITS, CAN BE REACHED BY BIKE.

ALPUJARRA, THE ALMIJARA MOUNTAIN RANGE AND TEJEDA, THE LECRIN VALLEY, Just ask us FOR A GUIDE TO DISCOVER ROUTES A STONE’S THROW AWAY FROM OUR STARTING POINT.

YES, BOTH THE NATURAL AND NATIONAL PARK CONTAIN SOME AREAS WITH RESTRICTIONS FOR CYCLISTS. HOWEVER, THIS DOESN’T MEAN WE CAN’T USE THE AUTHORIZED CYLCLING PATHS AND TRAILS.

INDEED, WE HAVE SOME OF THE BEST GUIDES OF ANDALUSIA WHO WILL GLADLY explain THE PATH TO BE FOLLOWED.

BIKE DELIVERIES AND RETURNS

PAYMENT TAKES PLACE ON HANDOVER OF THE BICYCLE, TOGETHER WITH A DEPOSIT OF 100 EUROS IN CASH.
WE NEED YOU TO SHOW US YOUR identity card or passport (NO NEED TO LEAVE IT BEHIND AS A DEPOSIT)

ONLY IF THE SERVICE IS RENTED FOR 3 DAYS, THIS SERVICE WILL BE FREE IN GRANADA CAPITAL, JUST AS EXPLAINED IN THE TARIF GUIDE AND MAP.

IF THIS IS NOT THE CASE THE RATES THAT APPLY ARE STATED HERE

YES YOU CAN RENT A BIKE FOR ONE DAY ONLY, BEARING IN MIND THE TIMETABLE OF THE SHOP REGARDING BICYCLE DELIVERY AND PICK UP.

AT DIFFERENT DELIVERY AND PICK UP POINTS AS DESCRIBED ON OUR WEB SITE.

IN THE TARIFS SECTION YOU WILL FIND A MAP WITH PICK UP AND DELIVERY POINTS AS WELL AS THE SURCHARGES.

YES INDEED, FROM 10 O’CLOCK ONWARDS YOU CAN HAVE THE BICYCLE AT THE ENTRANCE OF YOUR HOTEL IN GRANADA CAPITAL AND IF YOU NEED TO SET OFF EARLIER ARRANGEMENTS CAN BE MADE TO DELIVER THE BIKE AT THE REQUIRED TIME. THIS SERVICE COMES AT AN EXTRA COST, EXCEPT IF THE BICYCLE IS RENTED FOR MORE THAN 3 DAYS.

YES, FAILING TO RETURN THE BICYCLE ON THE AGREED DAY WILL RESULT IN A SURCHARGE EQUAL TO ONE DAY’S RENT.

PROBLEMS / ACCIDENT WITH BICYCLE

IF THE AREA IS OF EASY ACCESS (ROAD, LANE, TRACK…) We can arrange a pick up, after agreeing on a price taking into account the time and distance to the pickup point.

THE DEPOSIT YOU PAID FOR THE BIKE WILL BE USED TO REPAIR THE DAMAGE. IF THE REPAIR TURNS OUT TO BE MORE EXPENSIVE, THE CLIENT WILL PAY FOR THE REST OF IT.

THE SERVICE INCLUDES THIRD-PARTY INSURANCE; THEREFORE ANY DAMAGE TO THIRD PARTIES WILL BE COVERED.

IN CASE OF AN ACCIDENT INVOLVING A VEHICLE WE MUST BE INFORMED STRAIGHT AWAY IN ORDER TO BE ABLE TO NOTIFY THE AUTHORITIES AND CORRECTLY FILL OUT THE FORMS.

DAMAGES TO THE BICYCLE WILL BE ESTIMATED AND AFTER DISCOUNTING THE DEPOSIT, THE PERSON WHO RENTED THE BICYCLE WILL BE CHARGED FOR THE REST.

GROUPS

GENERALLY SPEAKING, YES. ALTHOUGH WE NEED TO HAVE A LOOK AT THE ACTUAL NUMBER OF PEOPLE, SIZES, ACCESSORIES, ETC TO MAKE SURE ENOUGH BIKES ARE AVAILABLE ON THE DAY.

NORMALLY THIS SHOULDN’T BE A PROBLEM

YES, LIKE WITH THE BIKES, FOR BIG GROUPS WE NEED ONE OR TWO WEEKS NOTICE IN ORDER TO COORDINATE AND PREPARE THE PACK.

INDEED, ACCOMMODATION, ROUTES, MEETING POINTS AND TRACKS. IF THERE ARE ANY CONCERNS ON THE PART OF THE CLIENT, THESE WILL HAVE TO BE COMMUNICATED IN ADVANCE.